Building the right onsite food program and aligning the experience to your organizations culture, and even to some of the firms’ initiatives, can be complex – how do you compare apples, lemons, and oranges? Typical C-Suite level questions include: How will the food program improve my employee’s day? Will it save them time? Is the food safe? What will it cost? How will it benefit the business? Food programs today help save employees time and help firms build an inclusive community driven culture. Employee’s morale improves and they feel appreciated when the company invests in programs that enhance their day. “Figuring out what’s best for your firm is the tricky part. How do you compare the Apples, the Limes, and the Oranges and make sense of it all?” As you commence this journey, it is imperative to define what foodservice means to your organization. Ensuring the executive team is aligned to the programs goal and purpose is critical. Questions to answer and discuss: What are the goals of your foodservice program? Is it a service that is viewed as a normal cost of doing business and will you fund a percentage of the expense, or do you expect the employee to cover some or all the cost? Is it a key feature of your overall value proposition for your employees? Is it central to your strategy of driving employee morale, engagement and building the right community at work? Are you looking to provide a full-service café, a coffee bar with food options, or a self-service pantry? Or a combination of all the options? Understanding these things first will allow you to determine the options that make the most sense for your organization. Then deciding whether to outsource or insource the program is a natural next step. Insourcing vs. Outsourcing Each industry and sector are different and there are different drivers to why an organization would insource versus outsource. In business & industry for example, the level of food service outsourcing is by far the highest at approximately 95%+ of the market, and for the most part, those that do insource are usually very large in nature, and even then, in some cases they still outsource pockets of their food service portfolio or certain parts of the operation like general staffing. "Because foodservice is not a core part of the business, many organizations are hesitant to invest in the labor, infrastructure, and health and safety of their operations." In some markets, high levels of Union involvement can make it more difficult to outsource, but even then, there are management only models where the partner manages the client retained employees. It may also be, like in some other sectors such as Senior Living for example, that there is an affinity and protectionism to long term employees and they prefer to retain direct employment of their teams and hire management companies to manage efficiency. On the flip side it can save a firm cost to outsource as the labor pool may be less experienced and lower in salary. Although you may well have many of the functional support functions required to manage food service like finance, Human Resources, health, and safety, is the in-house breadth of expertise sufficient to cover the nuances of food service effectively? “Then, what other additional expertise would you need to add to your team to address and manage a safe, thriving, and successful foodservice operation?” For most, that is too big of a responsibility and diversification from core business to swallow. So, couldn’t I just get a local restaurant to take it on? The short answer is that yes you could but be aware of the many pitfalls in taking such a decision. Firstly, for the most part, the food service business is a very different model - usually lower consumer pricing, access to a lower number of potential customers than a high street restaurant, with different expectations, price points, cost sensitivity, usually absence of alcohol sales (a major source of profit for restaurants), limited operations hours/days, and the list goes on. That said, if your operating environment is a parallel to the restaurant environment then this may be an option but likely preserved to such areas as Leisure, Museums, Stadiums, and Airports for example – high volume, retail priced opportunities with a similar profile to the high street. "All in all, unless you are operating in such a high-volume environment, then the financial construct is very different and a decision to take on a high street restaurant, may be with all the best intentions in the world can often (and in most cases) be doing the restauranteur a disservice in the long run." If you are looking for local food, from local restaurants some of the food companies can utilize a station for this purpose and manage a local restaurant program. In this scenario you have the onsite food team for everything else in the program such as breakfast, other lunch stations or grab and go options, snacks, beverages, pantry services, coffee bars and catering. THE BIG 5 The foodservice industry is a global big multi-billion industry with a handful of large global players, otherwise known as the BIG 5, including (in order of size): For clients who have large, multi-location operations, even internationally, these global giants can not only handle big volume accounts in multiple parts of the world but they also often provide additional service extensions for bundled services including such things as: Refreshment and Office Coffee Services (OCS) Uniforms & Workwear Quality Life Services including Concierge Facilities and Janitorial Services Integrated Facilities Management Conference Centers and other Amenity Services They also operate across multiple sectors including Business & Industry, Higher Education, Education, Healthcare, Leisure, Sports & Stadia, Correctional Facilities, even Oil & Gas, Mining and Remote Sites. in Compass’s case operating in different sectors with different brands such as (B&I below), Morrisons in Healthcare, Unidine in Senior Living, Chartwell's in Education, and many other brands including Eurest. The BIG 5 Specialist Foodservice Brands Before we go on to talk about regional players, it’s important to point out that each of the Big 5 have either created or acquired their own niche brands to cater for the more discerning clients seeking high end food and experiences. Here are some of those boutique brands within a brand: LifeWorks Restaurant Group (Aramark) LifeWorks is an Aramark created boutique restaurant business focused on the business & industry sector with accounts across the US. Originally founded in California, and in Silicon Valley, the brand has grown to many marquee accounts across the nation and prides itself that no two restaurants are ever the same. LifeWorks also has its sister brand based in London. Restaurant Associates (Compass) Acquired by UK headquartered, Compass Group, Restaurant Associates (RA) was borne in the Northeast, US and although primarily in business & industry, they are a powerhouse in the Northeast markets, and in New York City and in financial services, professional services and technology clients. RA also has operations in the UK. Bon Appetit (Compass) Another Compass acquisition, Bon Appetit’s (BA) roots are in Northern California, in San Francisco, and Silicon Valley. BA operate in multiple sectors including primarily business & industry and higher education. To many, they are considered the IBM of the free food world with many of the big free food B&I accounts. Artisan (Sodexo) Artisan is a homegrown brand from Sodexo delivering the best culinary and experiences the French company has to offer. Recent acquisitions and investments from Sodexo have seen a doubling down in their food focus including expanding their commissary kitchen capacity and recent acquisition of Nourish Inc. and The Good Eating Company. Guckenheimer (ISS) Danish firm ISS, acquired culinary focused grandfather of the foodservice industry, founded on the steps of Stanford University at the heart and crucible of Silicon Valley. With business & industry and education, Guckenheimer has spread its wings from its heartlands in Northern California to across the US, and with the now ownership in Denmark, potentially to Europe too. Regional Foodservice Brands Although for some, the large internationals are the right option. For others, to have a niche brand with more local support is also attractive, but for some, the smaller regional players give you a more personalized and tailored level of support but also the opportunity to support local and regional business, and in some cases with the added draw of minority, woman, veteran business ownership (MWVBE). There are many great options out there and depending on what sector you are focused on - some specialize in B&I, education, senior living etc. and some span across multiple sectors. Here are some of the regional players that stand out: Epicurean Group Headquartered in San Francisco and the Bay Area, Epicurean is a minority and woman owned business and remains fiercely independent and retains its commitment to fresh, honest, local food and experiences. About 30% of its business is in B&I, around 50% in Higher Education and the balance in Senior Living and Prep Schools. METZ Culinary Headquartered in Dallas, Pennsylvania, Metz is a regional powerhouse on the East coast, USA. The business has a focus on healthcare and education representing over 85% of its business with the balance being in business & industry and senior living. They also have a growing housekeeping and janitorial services business. American Dining Creations Headquartered in Syracuse, NY, American Food & Vending and its sister, American Dining Creations offer food services in business & industry, universities and colleges, and in K-12 education with operations throughout the Northwest and in Central USA. This is just a small sample of the Top 50 Food Service Management Companies in the US. The full list gets updated every year ranging from the giant multi-billion-dollar enterprises to companies in the sub $20M range. For the full list of the Top 50 Foodservice Management Companies in 2021 visit: Meet the 2021 FM Top 50 contract management companies (food-management.com) So that’s the field of play, what next? So, going back to the very beginning, how does foodservice fit in with your business and contribute to the achievement of your overall objectives? Regardless of whether you decide contracting, self-operating, or hiring a concession partner is right for you, to create sustainable success, then you will need to build sustainable commercial terms for your chosen path. “Ultimately to be successful and satisfy your organizational goals, you need to choose the right partnership path that meets your needs, but also the right commercial framework for your partner to be able to deliver the agreed success factors, measure the success, and for them to make a profit.” This may sound obvious, but it is surprising how often misalignment gets in the way of success. The food business is largely about two things – food and people and when the focus is simply to reduce cost, then the thing that suffers is the quality of the food, service, and the experience. So going back to some questions to ask of yourself, what are you trying to achieve: Your employees to have high rates of engagement, collaboration, satisfaction that in turn aid attraction and retention of the best and brightest talent? Your students to have access to a range of convenient, healthy, and value for money food experiences that satisfies the needs of not just the students but the parents too. Your residents have access to healthy, nutritious food options and experiences that are convenient, customized, and tailored to their absent loved ones needs and creates a highlight to their day in care. If these are the types of qualitative outcomes you are seeking, then its important as you construct your partnership agreements that not only include Key Performance Indicators (KPI’s) but Value Performance Indicators (VPI’s) too. Make sure in both that they are driving the behaviors that will give you the outcomes that meet your ultimate needs – both soft and hard. Here are just some examples: But what about the myriad of contract agreements? Choosing the right contractual terms is also critically important, and that they align to what it is you are seeking to achieve from food service, and your business. Here are some examples: Cost Plus: Where your partner passes all actual costs of operation (at cost) on to the client and charges a management fee for the services they provide. The management fee is typically a percentage of costs with a minimum in place or a fixed fee based on contract value. This can be particularly useful in a highly seasonal business for example, or where trading patterns are unknown. This could be an events center, or a conference center. Full Subsidy: Like Cost Plus, however with a budget that predicts volume patterns and therefore annual cost, however, ultimately, the total cost of the service is the liability of the client. This could be a free food or highly subsidized food operation. This could also be a proper subsidy amount for a firm as the sales cover part of the subsidy. Many factors weigh into what impacts subsidy. Population, size of food program, sales volume, selling prices, program goals, number of stations, labor levels, catering sales, and more. Fixed Subsidy: Usually after a period of known trading history, a Cost Plus and/or a Full Subsidy arrangement can be converted to a Fixed Subsidy whereby the partner takes on more of the risk of financial performance. These agreements typically have inflation escalators, and variances from anticipated trading patterns to revisit the fixed subsidy. In this scenario there is normally a guaranteed population and guaranteed catering sales volume. Capped Subsidy: These types of arrangements usually occur in a more static environment where populations for example are more stable, and where revenue is less reliant on consumer patterns. For example, where there is a boarding school, or a residential senior living campus, then this Capped Subsidy acts like a “not to exceed” clause that gives clients the certainty not to exceed fixed annual budgets. Profit & Loss: This is where your partner lives solely from the revenue that it collects directly from the consumer. The client often has no financial commitment or liability to the performance of the service or the operator. This arrangement usually requires large, expected volumes of consumers, and revenue. The danger exists in poorly put together or negotiated agreements that quality of service and experience can suffer as a result. Concession: Where your operating partner sees sufficient volume and revenue that they can afford to pay a lease, rent, and even utilities. To be successful, this arrangement needs retail pricing, and high foot traffic to succeed. It’s also a question of materiality too Finally, and highly recommended is to work out your own return on investment opportunity for your business. What does foodservice really mean to you? How can it contribute, impact business betterment, maybe even bottom-line improvement to your business? Consider the following: Employee Turnover Taking the example of a 1,000-employee business, at an average of $100K salary, and according to the Society of Human Resource Management (SHRM) the cost of turnover is 33% of annual salary, then each 1% reduction in employee turnover is worth $330K. So, can foodservice help to reduce that attrition rate, at 5% and just 50 employees, that’s a $1M+ business benefit each year. Time savings According to the Society of Hospitality and Foodservice Management (SHRM), where attractive food service options are not available within a 5 minute food commute, then an organization will lose on average 20 minutes per day per employee productivity. In the 1,000 employees, earning $100K, then that’s a whopping $4M! “Beyond just food and just labor, the foodservice market has many complexities, and with the right approach you can build a program that is not only a nice to have but one that drives business betterment too.” We know how it’s like comparing Apples, to Limes, to Oranges but let us help you make sense of it all and navigate the best outcome for your organization. Inspiring the future, together. Simon Elliot is Managing Partner of 4xi Global Consulting & Solutions and has spent his career in the food and facilities management industry from his origins in the UK, across Northern Europe, Australasia, Asia, North and South America. 4xi offers strategic advisory services and solutions to organizations who are seeking to advance their people first approach through the lens of hospitality and transforming the consumer experience. Simon is Chair of WORKTECH Academy North America, a Fellow of the Institute of Directors (London), and a member of both the Institute of Leadership & Management (ILM), and the Chartered Institute of Personnel & Development (CIPD). 4xi is made up of a unique mix of client-side senior leadership of global amenities from the likes of JP Morgan Chase & Co, Bristol Myers Squibb, Morgan Stanley, and GSK, and service provide operations and growth leadership from the likes of Aramark, Sodexo, and Compass. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

Sharing the latest episode of On-Verve's podcast hosted by Bianca Angelico, founder and Managing Director of exciting new guest services provider, On Verve. Bianca is also the co-chair and co-founder of Emerging Workplace Leaders and a leading light in the world of facilities management. This episode is with 4xi's very own Managing Partner and co-founder, Barbara Boden having spent her entire career driving the best possible customer experiences. Indeed, fundamental to 4xi's people-first approach and how through a hospitality lens, 4xi is helping organizations across all sectors and industries to attain ever-greater heights of CX. LISTEN TO THE PODCAST HERE: ‎On Verve: Modern Approach to Customer Experience: Employee's are expecting change - time to listen and give choices w/ Barbara Boden on Apple Podcasts Welcome back to On Verve: Modern Approach to Customer Experience podcast. Today's episode we went international as our guest this week is based in New York. Barbara Boden is the Co-Founder and Managing Partner at 4xi Global Consulting and was previously the Managing Director of Amenity Services at JP Morgan Chase & Co. Topics we cover; Thoughts on the famous saying ''customer is always right'' Employee's are expecting change - time to listen and give choices Mindfulness in the workplace What has been missing in the workplace in the last 15 months Future of amenities in the workplace (we also talk about the virtual community) Return to the Office in the USA Listen to the fire round - Barbara's favorite quote is powerful Inspiring the future, together. On Verve is set to bring energy and enthusiasm to workplaces with our core ethos of being 'the makers of someone's day. Our fresh approach to guest and employee services will re-establish workplaces as a destination that enriches the employee experience and creates the right atmosphere for your guests. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

An Article by Peter Roles and Gary Mackay, 4xi Global Consulting & Solutions Waiting for a flight at Santiago airport, observing the wave of fellow travelers going about their business to board flights, mostly business travelers these days, as the usual tourist traffic is nonexistent due to the coronavirus pandemic. Those that really get my attention are the mining personnel who for some reason I can’t quite put my finger on, is easy to pick out from amongst their fellow travelers. Having spent many years working on remote site projects in Africa, Russia, and the Middle East, I find myself thinking back to those days and how difficult it is being away from those that are dear to you for sometimes months at a time. Yes, money can be good, but life is hard, I remember the importance of what others would consider basics, and how the little things often meant the most whilst away from home. Across the globe, there are millions of remote site workers rotating in and out of Oil & Gas, Mining, Construction, and Military operations every day. Whatever we use during our daily routine, be it filling our cars with petrol, turning on the tap for a glass of water, or simply using our cellular phones, a remote site worker somewhere has played a part in providing the raw materials to make it happen. In Chile alone, there are more than 220,000 Chileans directly working in the mining industry. Almost all these workers rotate in and out of the country’s multitude of mining camps. Most of these camps are in very remote locations and many are at high altitudes. These are not easy environments to live and work in and for the Chilean mining workers, for any worker for that matter, it’s not easy being separated from family and friends. However, having spent some time on one of Chile’s biggest and most productive copper mines, Escondida, 'the hidden mine', the facilities and focus on employee welfare on these camps is quite impressive - I wish I could say the same of many of the other camps that I have worked on throughout my career. “Although many remote site operators try to maintain good standards of care for their employees, there never seems to be a consistent approach from camp service providers.” So, why are Remote Site Operations different from normal Business and Industry Operations? We all choose our destinies, and as I glance around the airport lounge, I see the familiar, hardened faces of the remote site crew. In their own zones, dealing with their separation of choice in their own way. The single, the newly married, the career remote site worker from cooks, to cleaners, to miners, engineers, and the camp bosses – probably earning at least double that of their counterparts choosing an alternative, probably easier life. The 'regular, work contract usually means getting to see your family at least once in each 24-hour period. Their commute is a different one to these folks who travel long distances to remote places and may not have that luxury for days, weeks, or in some cases months. For them, it's making the best of it, the more tolerable it can be the better, and for those sites that have the best amenities can also become a draw to attract and retain talented people – it's not just the money but the experience too – these people around me have one common need - to have good a clean safe and consistently well-maintained and managed facility to live and work in, and hopefully even some perks along the way. “This has a huge impact on employee morale. This is often a deciding factor whether an employee stays or leaves their employer to look for a job elsewhere.” More than the rest of the work experience elsewhere, remote site workers are seeking basic home comforts that many of us take for granted. Sure, they want to be safe (these are often dangerous places with lots of personal risks), well-compensated, cared for, but they are also seeking specific features of the overall work experience for them to make the sacrifices that they do. Easy flights and transportation to site Seamless arrival and checking in Comfortable and clean accommodation Good quality, wholesome food Internet connectivity to the outside world Streaming (in-room) content Recreational facilities A friendly bar to meet with colleagues Fitness opportunities Social opportunities Opportunities to advance education Comfort service such as laundry There are many other aspects to remote site and camp management services, but the ones mentioned are all emotive for employees working a long way from home. They must be content with the services they are receiving whilst they are on-site, to make for a better experience, to compel them to return. It’s no different to the broader world of work: attracting and retaining the best talent, employee engagement, collaboration, connectivity, and driving the overall employee experience make for better and more productive business all around. The 4xi Global Remote Site Consulting team can help your organization navigate through the complexity and make it easy for clients who want to optimize contractor performance, design statements of work that drive value, look at operational efficiency and make improvements, and ensure that clients are getting the right balance of the value of service and cost. Whether onshore, or offshore, in Oil & Gas, Mining, Construction, or Military contracts, 4xi can help you no matter where you are. Lean on our experience and expertise and let us help you gain better accountability from your service providers and build a better, more cost-efficient set of services for your teams, wherever you may be. Drop us an email at hello@4xiconsulting.com and we can help you to assess your service levels and move them up to the next level. For more information on 4xi and our Global Remote Site solutions visit: www.4xiconsulting.com Peter Roles Consultant, Global Remote Site Consulting Africa, Middle East, Rest of the World e: peteroles@4xiconsulting.com Gary Mackay Consultant, Global Remote Site Consulting Latin America e: garymackay@4xiconsulting.com Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

Boutique firm, 4xi Global Consulting & Solutions expands its horizons and adds Global Remote Site Consulting to its portfolio of expertise and services. Peter Roles joins 4xi as global lead for remote site consulting and services after 35 years in the business and deployments around the world the firm announced this week. 4xi, headquartered in the US with co-founders Simon Elliot based in San Francisco and Barbara Boden based in New York continues to grow its range of services and expertise, focused on driving value in the world of work. 4xi has already built a stellar team of both client-side and service provider side senior executives with experience such as leading global amenities at JP Morgan Chase & Co, Bristol Myers Squibb, and Morgan Stanley to global IFM operations at GSK and from senior operations and growth roles with the likes of Aramark, Compass, and Sodexo. This latest appointment takes them into a relatively silent industry but hugely important space with lots of opportunity for improvement. Their global remote site practice will focus on Oil & Gas, onshore and offshore, Mining, Military and Government and Construction projects helping them get a better work experience, drive efficiency and transparency in operations and performance. “We see a lot of opportunity in this field where often the camp management and services are ripe for driving efficiency and improvement, and an industry that will benefit from our global expertise.” Peter Roles joins the firm with a very impressive resume, equaled by few in the business. Prior to joining 4xi he was lead of a flagship project at HKIA base, Kabul in Afghanistan working with NATO and running an 8,000-person camp. With stints across Africa, Australasia, and the Middle East, Roles has led operations in Australia, United Arab Emirates, Iraq, Mali, Kuwait, Haiti, Germany, Angola, Congo, Somalia, Zambia, and Sierra Leone. He was also the Honorary Consul for Australia for while in Angola! Commenting, Barbara Boden, Managing Partner, and co-founder of 4xi said, “We are delighted to welcome Peter to the 4xi team adding an additional element to the services we provide our clients and strengthening our global presence and in-country expertise. 4xi has already built a formidable team with global experience across key service sectors in Business & Industry but also Retail, Healthcare, Education and now if Remote Sites.” The new practice, supported by 4xi Consultant, Gary Mackay, based in Santiago, Chile also with a strong remote site background will be focused on helping clients get better visibility and insights into camp management operations – how they work, how they run, and how they perform. “Utilizing not just our experience and expertise, and the collective strength of the 4xi network, we will be leveraging our Innovation Partner, MyFieldAudits and with this technology that gives clients 24/7 visibility into operations and tracking key performance indicators in real time.” 4xi having already consulted on remote site projects including a group of gold mines in Russia seeking to reinvent their camp management experience, Peter Roles will be approaching the business from the essential building foundations of Health & Safety, and Quality Assurance of the facilities services but really drilling down into the efficiency of each individual service provided – from food to housekeeping to maintenance to transportation, and the personnel employed, supply chain, and the actual quality and cost of the outcomes delivered. “Our 4xi Global Remote Site Consulting offering is designed to really help clients get hold of their camp management services, hold their contractors accountable, and get the very best experience for their people at a fair and reasonable price.” For more information on 4xi visit www.4xiconsulting.com Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

What do your people really think? Building connected and inclusive cultures in our organizations have never been more important than it is in 2021. With our workforces still dispersed, and many employees isolated, we have to do all that we can to ensure everyone feels connected and that they belong. Beyond our duty to our employees, leaders also risk being left in the dark, especially when we can no longer ‘walk the corridors’. None of this will be solved by getting some people back to the office some of the time. Our data shows surprising and important anonymity trends - for example that colleagues of color receive 53% more answers if they post their question anonymously, rather than revealing their name or photo. How do you ensure these voices are being heard and included? Rungway is a safe and dedicated space for everyone to have an equal voice. People can ask questions anonymously without fear of judgment or negative consequences. Management can Pulse teams to get earlier sight of issues and reduce blind spots. Spark employee-led dialogue on the topics that matter to your people. Rungway is an invaluable tool for leaders who want to really understand what employees are thinking and feeling. As we start to return to the physical workplace, or for those still working remotely, getting real-time feedback, and being able to respond straight back shows that you care and optimizes engagement. Make room for the quieter voices Anyone can ask questions with the option of anonymity, and crowdsource advice. Rungway creates opportunities for management to join new conversations in a new way. A safe space Unique technology and controls scan for culture & conduct keywords, with sensitive questions routed to specialists for the right advice and 1:1 support, so you can’t be caught out. Guide, support and mentor at scale All responses are named and advice is searchable. When you help on Rungway, everyone can listen in. Smart notifications mean leaders make an impact in 10 minutes a week. Connect directly and broadly Employees initiate discussions on topics that matter to them, fostering genuine dialogue. Listen, understand and respond to impact your culture from the bottom up. Understand culture on the ground View themes across your key demographics, plus sentiment and psychological safety metrics. And with Pulse, you can pose a question on any topic for real time, anonymous feedback. Share culture with new joiners Rungway means the conversation never stops. All advice is stored and searchable in your Rungway, so new joiners can start building their best career from day one. At 4xi, and through our Explorers Innovation Directory, we are committed to curating a portfolio of innovations, technologies, products, and services that advance our client's and partners' operations, and ultimately the ability to drive the best possible client, consumer, and employee experiences. To learn more about Rungway contact us today and we can set up an introductory exploration and you can learn why we believe this can add significant value no matter your business, sector, or industry. Either DOWNLOAD an introduction to Rungway, or contact us today to learn more: Hello@4xiconsulting.com Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

Open for Business: Maintenance as a Service (MaaS) Managing dispersed retail portfolios is a challenge, it’s what keeps many business leaders up at night - whether in retail, banking, restaurants, hotels, or coffee shops, ensuring your properties are safe, pristine, and presentable every day for customers is all too often a major headache for operators. Managing the locations from a cost perspective can be a nightmare as when critical facility areas break you need the repair usually immediately to continue normal operations. Your customer's positive experience with your brand is critically important every time they step through your doors. We believe that well-maintained and well-supported property portfolios drive a better consumer experience that in turn drives the top line through more repeat customers, brand image and loyalty, and ultimately more revenue. The challenge historically has been severalfold – dispersed portfolios are difficult to maintain and upkeep. The large facilities companies’ business models aren’t set up for such dispersed operations, and the “fix when broke” model is neither good for business nor financial efficiency. Imagine a program that you can divert emergency, reactive repairs, and maintenance at high hourly rates to planned and preventative maintenance - not just at lower rates but addressing potentially brand-damaging issues ahead of the game. "At 4xi, we are constantly seeking to drive impact to our clients, and with the Maintenance as a Service (MaaS) program we see no pain, only gain and a state of peace of mind for dispersed retail operators." RSM Facility Solutions and My Field Audits (MFA) have launched an alliance where RSM completes all portfolio maintenance needs, and My Field Audits provides visibility to every location through their groundbreaking App - turning your reactive repairs into a proactive investment and protection of your assets, your consumer experience, and your business. Through different levels of support, the subscription programs allow you to manage every facility need including areas of safety, anything that affects your brand image and helps you better manage costs through a pre-agreed planned program of visitation to each of your sites. The MFA’s App allows your own onsite managers to capture your repair needs in advance and the RSM technicians are forewarned and forearmed with the right skills, tools, and parts to fix the problem when they visit on their scheduled day. Additionally, on each regular scheduled visit, it’s not just about repair, the RSM technician will complete a full asset audit to assess and prepare predictive maintenance requirements to fix, repair, and replace before a problem arises. Couple this with the preemptive replacement of equipment that perhaps has a longer lifespan, or is more efficient, drives a further layer of efficiency and long-term effectiveness in terms of both continuity of operations, and cost. Visibility like never before Built into the MFA’s App is also a Consumer Quality Audit that allows the RSM technician to take the customer journey, score the experience, taking notes, photographs, and through the platform allow instant visibility to the client’s operations. Maintenance as a Service (MaaS) is a holistic approach to managing your maintenance spend, and ensuring that all your locations are being maintained to the company standard with appropriate and a more predictable cost approach than responding to repairs alone. MaaS takes the three core areas of maintenance and strategically re-balances them to deliver on a lower average cost per work order and ultimately lowers the overall cost of maintenance and repair while improving efficiency. Then look out how the shift from Reactive & Emergency Maintenance to Scheduled and Preventative Maintenance transfers not only the number of work orders but exponentially reduces the cost as you minimize emergency call-out frequency and rates. "What these two graphs show is a 12% reduction in the number of work orders submitted, and a 37% reduction in cost by becoming more proactive under MaaS." We believe that this alliance between RSM and MFA’s drives real opportunity, delivers impact for substantial business improvement, including managing, controlling, and reducing cost – we hope that you do too. To learn more about Maintenance as a Service (MaaS) and how it can positively impact your business, please review this brief Overview Brochure and contact us anytime to talk you through the proposition and introduce you to RSM and MFA’s for a demo and learn more. Check out the video: Either DOWNLOAD an introduction to MaaS or contact us today to learn more: Hello@4xiconsulting.com Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

There's an old theory that life partners start to take on resemblances of each other over time, that even pets and owners start mimicking each other to show a resemblance. Is this also true in business? Will your people become a mirror image of your leadership style over time? Over my career, it has always fascinated me how organizations from the very large to the medium and the small take on the shape of their leadership. This applies as much to entire organizations as it does to individual teams, and through self-reflection and conscious leadership, we can all understand how our traits, behaviors, and our actions can impact the shape and personalities of our teams, and how they behave themselves. This isn’t an article about which is right and wrong because, at the end of the day, different circumstances may need different styles to get the job done. In some cases, the urgency to achieve is far greater than in others, and for example, the leadership actions on the field of battle may be very different from those needed to make long-term cultural changes in a long-standing institution such as a university by means of drawing a contrast. For several years in my career, I worked with schools and colleges, and it always fascinated me that over time I could get a sense of the quality of the school, its organization, and its educational standards from the moment I walked in the front door. Then, upon meeting the headmaster, usually, in their office, it seemed that this was like a window into the organizational soul of the school. My observations around the grounds, the approach, the signage, the greeting from the receptionist all helped me form a point of view. Whilst waiting, I would look around the varying degrees of displays in the reception area – It was like a snapshot of what was going on in the school, how curated it was (or otherwise), focus on the students, the teachers, or the parents, also gave me an indication of who really was in charge. Then in the headmaster’s office itself, the level of formality, or otherwise. The tidiness organized or disheveled, (and yes, I encountered plenty of the latter), all clues to the leadership style and influence of the leader before me. I also observed over time how with the interchange of leadership, also the personality of the entire school would change. Working with all sizes of businesses, I have encountered a similar experience. I recall working with a large, international iconic organization whose CEO was allocated their own table in the restaurant each day, set out with cutlery and his favorite daily newspaper, and how this multi-billion-dollar organization seemed somewhat reluctant to make sometimes even the smallest decision without their say so, his presence was felt if he was in the business or not. Similarly, a huge, high-tech manufacturer slowed down with one person making all the decisions. I have worked with family businesses and witnessed how very personal relationships can get in the way of important and sometimes critical decisions. With owner-managed businesses with 'bottleneck decision making' that actually can paralyze the organization. In the corporate world, I have seen all sorts of examples of leadership styles and the impacts that these can have on the people below and around them, and more importantly how those leadership styles not only impact culture but critically what behaviors they drive. Here are my musings on some of those styles I have witnessed told in the context of the animal world, which ones do you recognize? THE OWL We link the owl with wisdom and that may well be true, however, the Owl is also very purposeful, and that can often get in the way of progress. The Owl tends to be a more reclusive character, hierarchically conscious, and not the most sociable, or sometimes likable of leaders. The Owl's level of knowledge and wisdom wins confidence in the people around them and gets things done, right, but often more slowly than sometimes hoped for. THE GOAT The Goat looks at the world differently - they have goals to achieve, and they don’t care too much about what obstacles get in their way. Instead of working around them, they will often charge right through them, not too concerned about what impact it may have on others. Like many leadership styles, goats tend to stick with their own, in smaller groups, less about choice but the willingness of others to join them. THE PENGUIN Penguins are highly sociable animals, they like to be a part of the Colony, the Rookery, or the Waddle. The Penguin thrives from the social interaction but also the safety of being in the team as opposed to being in front of it. Consensus is the keyword for this leadership style, being brave, courageous, and decisive are not the traits to be expected of this team player who yearns for acceptance. THE ELEPHANT The Elephant has been around for a very long time and has a long memory. They’re part of the furnishings of the organization and carry weight and respect that is enduring – they’re in it for the long term. Steady and reliable and often highly influential, but they don’t encourage or accept change readily preferring old traditions over new-fangled ideas and ways of doing things. THE LION As in the animal kingdom, the Lion is King, at least during his reign. In the Pride, there is always a group of younger lions competing and challenging to one day become King, and that is what can drive the Lion to take decisive action to survive. He (or she) is a brave and courageous leader but often puts themselves first when it comes to survival. Whilst the Lion is head of the Pride, he is King but quickly declines when he is no longer. THE ANGRY BIRD Every organization or team has one. The Angry Bird has a sense of utmost urgency to get things done and an equal sense of frustration with others that don’t see the same level of urgency. Frustration can turn into anger, and in the short term may achieve the desired results often at a cost. Over time, they lose their audience, 'followship', and loyalty and create bottlenecks of decision making where no one wants to make decisions in the fear that it’s the wrong thing and facing the wrath of the Angry Bird. THE RHINOCEROS Similar to the Elephant in many ways, and to the Goat too, however, the Rhino is more purposeful than the former and more powerful than the latter - the Rhino can get through the most impassable obstacles, sometimes even on their own, clearing the way for the rest of the team to follow, which they often do. Although appreciated by the team, the Rhino is also a loner as a combination of their singular focus, and the team’s standoffish respect. THE SPIDER Nothing happens in the Spider's web of influence and control without them knowing about it. They make it their business to know everything that’s in their world, every tiny movement, the slightest change in air pressure. When they see something they don’t like, or which threatens them or appeals to their appetite, they take decisive and deliberate action. The Spider is the ultimate micro-manager, their team fears them and is afraid to put even a toenail out of place. I am sure there are many other analogies that can be drawn between leadership styles including the political and sly Cunning Fox, the busy body Beaver with their hand in everything, and of course the perfect but elusive Unicorn. Whichever singular characterization, how can you create the right balance of leadership that drives the desired reaction, culture, and behaviors that’s right for the aims and objectives for your business? Each one can drive loyalty, as “birds of a feather flock together” and over time create a herd effect but with negative traits that can magnetize and become destructive, but with positive traits can build the momentum that can create movements, seismic change, and big impact for you, your team, your customers, and stakeholders. Tony Johnson, Chief Customer Experience Officer at 4xi teaches some of these principles in his Ignite Your Service workshops and how specifically a CX culture both internally and externally can really impact overall cultural performance in a business. Georgina Miranda, 4xi’s Explorer in Residence coaches Conscious Leadership and helps leaders and organizations through cultural transformation aligned to businesses' long-term strategies and aspirations. 4xi’s proprietary methodology, TRUE NORTH© talks to the importance of deep self-reflection in all aspects of the business – strengths, weaknesses, comparison to the competition, and how to retain and win better business. The starting point should be self-reflection and how your leadership style shapes the culture and behaviors of the team around you, and therefore how your organization is perceived internally and by others. Would love to get your perspective on these musings and feedback on what leader you are today and what you want your people to be tomorrow. Simon Elliot is Managing Partner of 4xi Global Consulting & Solutions, is a Member of the Chartered Institute of Personnel & Development (CIPD), Institute of Leadership & Management (ILM), and a Fellow of the Institute of Directors (IoD). He is also passionate about the world of work experience and is Chair of the WORKTECH Academy for North America. Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

Welcome to Skip the Line, a podcast from Mashgin that will look at the various ways technology impacts how people purchase from start to finish. Host Daniel Litwin spoke to two guests regarding workplace structures and amenities post-COVID. First is Prentiss Hall, President, and Co-founder of LifeWorks Restaurant Group, a provider of immersive culinary experiences for companies. Second is Barbara Boden, a Managing Partner at 4xi Global Consulting. Boden consults with businesses about the future of work. Prentiss spoke about how experiences through amenities are critical to a thriving workplace. With businesses now bringing people back on-site, a hybrid approach is expected. “People want to go back to the office, but not every day. The delivery of experience will be different, and innovation and creativity will be important,” said Hall. “Working from home was easier in some ways, so companies need to create places that make employees want to come to work,” Boden said. “We were never good at work-life balance, and there was a lot of stress just getting to work before. Now, we have to look at work-life integration, and technology will play a big role,” Prentiss added. Regarding amenities, both guests agree that they have to be functional, experiential, and technology-backed, with the biggest amenity being food. “Food is the glue and gives people the right to take a break, but it has to be accessible with mobile and contactless options,” Boden explained. Prentiss talked about the changes to food amenities, as well, noting that sending food to employees at home is one way to keep them connected. Boden remarked that companies need to make shifts because the “War for talent will come back.” “Companies that listen to employees and get it right will win. That means making life easier in their actual workspace and amenities offered.” Listen to the podcast HERE Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

Effectively managing geographically dispersed locations and delivering high value to clients and customers means you need to know what’s going right (…and what’s not), before it costs you business. But with so many locations and such little time, how do you see what’s really happening at each site and make sense of it all? MyFieldAudits’ mission is to give operators clear visibility into their onsite businesses while delivering the “Need-to-know” to make informed, impactful decisions. To do this, we’ve developed a powerful suite of robust tools that engage onsite teams, leadership and clients to provide a real-time window into the soul of your business. Simple, clear dashboards and benchmarking reports help you and your clients know exactly where each facility stands. Whether it’s brand compliance, safety and training or real-estate and facility management MyFieldAudits makes it easy for your entire team to own quality and ensure it’s delivered. A better way to manage… At 4xi, and through our Explorers Innovation Directory, we we are committed to curating a portfolio of innovations, technologies, products, and services that advance our clients and partners operations, and ultimately the ability to drive the best possible client and consumer experiences. MyFieldAudits is a tool that allows operators of dispersed locations to see more than ever before and gain real time insights into business and visibility at all levels of your operations and organization. To learn more about MyFieldAudits contact us today and we can set up an introductory exploration and you can learn why we believe this can add significant value - whether you're in food service, retail, remote site operations, or just want to gain real visibility into your operations today. Either DOWNLOAD an introduction to MyFieldAudits or contact us today to learn more: Hello@4xiconsulting.com Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

COVID-19 has fundamentally changed our lives, the world economy, the world of work, and commercial real estate is no exception. How do you build consumer confidence for re-entry to the physical space is the dilemma on many business leaders right now. For the past year or so, every business essentially ran a forced experiment on working remotely. As we slowly emerge from the pandemic, topics like hybrid work policies and flex spaces are reshaping how we think about the workplace. While the “future workplace” and how to manage it is still being defined, the vital role of how technology can play a part in providing this confidence is in the spotlight now, more than ever before. Consumer confidence upon re-entry and beyond will be a critical factor. How safe the buildings, the environment, and the people around them are will be key pieces of information, as will the knowledge and proof points that the buildings are clean, sanitary, and safe. These factors are critical as business leaders and property owner reopen across the world. A recent webinar by JLL Technologies on the impact of COVID on Facilities Management showed that in many cases, the spend increase for cleaning facilities is more than 50 percent. A similar observation was made by other market leaders in the facility management space. The industry is looking to new technological innovations for achieving data-driven, just-in-time cleaning and maintenance that can help mitigate these increasing costs, and make buildings safer for the occupants. In a post-COVID world, many aspects of the traditional, fixed schedule-based cleaning processes will not be scalable. In fact, that is the core of the problem leading to the cost increase. Facilities will need data driven processes to tackle a multitude of new challenges, including: 1. High touch, high usage areas will need more frequent and deeper cleaning, making it critical to understand usage patterns within the building and how they change over time. 2. Cleaning crews previously trained to maintain a clean and fresh appearance for the facility while remaining “invisible” now need to do the exact opposite. Cleaning now must become extremely visible to building occupants, so that they feel reassured, comfortable, and safe. 3. Building occupants will start playing a key role in the cleaning and disinfection process. Cleaning processes and schedules, previously the purview of the facility maintenance company alone, will have a much broader scope, and visibility to consumers. 4. Due to increased need for deep cleaning in common areas like conference rooms, it is important to optimize the cleaning resources by using data-driven cleaning to keep the expenses in check. These are fundamental changes to the cleaning process in a post-COVID world, and they show how imperative open technology platforms with distributed, actionable recommendations will be to successfully execute these changes. Zan Compute is one such innovator, leading the way with IoT harvested data in various verticals including airports, commercial office spaces, campuses, health care facilities, and stadiums. Given the diverse nature of cleaning requirements, most facilities employ a variety of point solutions to meet their needs. This, however, increases the risk of data silos which limit the potential of a data-driven cleaning process. “In order to truly move into a data-driven future, facilities will need open platforms that facilitate information flow across systems, and AI to aggregate and analyze the data for actionable recommendations.” Zan Compute has structured their platform with a construct based on value creation – the 3 C’s: Create, Curate, and Circulate: CREATE the source data on how a facility is being used. This can include a nearly infinite range of data points about a building, including: - Digital records of tasks performed by the cleaning crew. - Washroom sensors to monitor resource usage. - Expected facility traffic information (classes, flights, events etc.). - Sensors, for privacy-focused tracking, space occupancy, usage patterns. CURATE the data to extract insights and recommendations. Zan Compute has machine learning algorithms that can fuse all the various data sources across a building to provide both just-in-time and longitudinal recommendations. For example: - Knowing when there ad-hoc incidents requiring immediate attention. - Where to invest in more frequent cleaning based on usage patterns. - Leveraging data and Artificial Intelligence that drive efficiency. - Drive better service, and deliver significant savings simultaneously. CIRCULATE recommendations to the right people, in the right places, at the right time. Getting the data in to the hands of decision-makers and service workers at the right time is a critical step to enable quick action and is ultimately crucial to understanding the realization of the value from the AI recommendations through the use of: - Readily accessible dashboards for rapid access to data, and action. - Tailored data views for different stakeholders in the organization. - Straight to the actionable data without sifting through silos. - Information and insights that is immediately translatable to action. Zan Compute has shown savings of up to 30 percent in resource utilization and over 50 percent reduction in material wastage. In fact, their solution typically has an ROI of less than one year. "In response to the new requirements in a COVID-19 environment, Zan launched their 4th C: Cleansparency (Cleaning Transparency)." For the first time Cleansparency closes the loop between building occupants and the cleaning crew. It not only allows the building occupants to provide feedback, but also captures detailed records of cleaning tasks performed in any given area and provides that information directly to building occupants. This two-way information flow is critical in the post COVID-19 world. COVID-19 has undeniably affected every aspect of our personal and professional lives. Its has somehow stress tested the issues that existed before and accentuated them. It has forced us to think about even mundane, day-to-day things differently. The cleanliness and sanitary condition of the buildings we enter is no exception. The past year or so has forces building owners, corporate real estate, and operators to track and act on these accentuated requirements in a more data-driven manner, thus accelerating the digital transformation in front of us today. Technology providers architecting this transformation must consider the need for open systems to share data, data analysis and AI, and how their solution can coexist within a technology ecosystem to provide value that is more than the sum of its parts. Such an ecosystem will not only allow for the ability to tackle the current challenges, but also provides a better tool chain to tackle future challenges, pandemics or otherwise. How are you planning to building consumer confidence for re-entry to the physical space? Please visit our Explorers Innovation Directory to learn more about Zan Compute and their facility maintenance platform or contact us at hello@4xiconsulting.com to set up an introductory call or demo. Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

Unleashing the untapped power in women. We are good for the world! 4xi is proud to partner with She Ventures and this years She Ventures Summit - a global virtual gathering of visionaries, entrepreneurs, business leaders, and change-makers shaping the future of tomorrow - where women thrive everyday. Join us on Tuesday April 20th from 9.00 am to1:15 PM PST. We believe EVERYDAY is an opportunity to work towards a more equal world and one where women and girls thrive. Today and Every Day! Hear from incredible speakers from Ellevest, 1% for the Planet, MOBOT, Six Senses Hotels Resorts & Spas, 4xi Global Consulting, and many more to be announced shortly. The event is Free to Register and I hope to see you there! Tag someone you want to invite. REGISTER HERE NOW Join us for a global gathering of visionaries, entrepreneurs, business leaders, and change-makers shaping the future of tomorrow. Meet our Hosts: Georgina Miranda, Event Host Georgina is CEO of She Ventures and Explorer in Residence at 4xi Global Consulting & Solutions. She is a mountaineer athlete, a speaker, an author, and an activist. Barbara Boden, Event Host Barbara is Managing Partner & Co-founder at 4xi Global Consulting & Solutions. Formerly she led the global amenities program at JP Morgan Chase & Co. And our speakers: Emily Warne is the Director of the US Office of Panzi Hospital and Foundations (Panzi), a non-governmental organization that provides survivors of sexual violence in the Democratic Republic of Congo with access to compassionate, holistic care. Marisela García Márquez Founder of Global Women in Venture Initiative, building a global pipeline for women in venture capital to increase the representation of women leading investment firms. Lani Cooper Founder. Wellness Practitioner. Brain Injury Survivor. Australian businesswoman, stand up comedian, and purpose driven entrepreneur, Lani is the Founder and CEO at MOBOT, a revolutionary fitness company, the first to patent the combined foam roller and a reusable, environmentally sustainable water bottle. Tianna Collins Founder. Yogini. Photographer. Artist. Community Builder. Founder of CARDYoga - a practice for everyone. Living in the moment and taking the time for self care is important for the mind, body and soul. Kate Williams is CEO of 1% for the Planet, a global movement that inspires action and commitment so that our planet and future generations thrive. 1% for the Planet’s global network of thousands of businesses and individuals have given $100s of millions to environmental partners to date. Marianna Jamadi is a Founder, Travel Photographer, and Host. Marianna is the founder of Oh Good Grief– an online platform aimed at changing the conversation around grief. After the loss of both her parents, she launched Oh Good Grief in 2020 in hopes of creating community and healing for those on their personal grief journeys. Brandi DiCarli Social entrepreneur, Explorer’s Club 50 Member, Tedx Speaker. Founding Partner of Farm from a Box, a cleantech powered infrastructure for community-based local food production. Check out full list of speakers and their profiles HERE. Thank you for joining us for our She Ventures Summit! We are thrilled to share knowledge and wisdom with our global community. The world thrives when ALL women thrive. The potential of our power and impact is infinite. We look forward to seeing you there! Why Join? Hear from today's rising leaders driving meaningful change around the world. Learn best practices in your own journey as a leader, entrepreneur, and change-maker. Get inspired as we dive into why investing in women and our planet are essential to our future. Be a part of shaping a better future that is more equitable and sustainable for the greater collective. We live in a world where the pandemic has had a disproportionate impact on women. In the US alone, over 2.2 million women have left the workforce. Violence against women and girls, particularly domestic violence, has intensified across the world as a result. Although both women and men in healthcare have been exposed to the virus, women have been potentially more at risk of infection because they make up the majority (76 %) of healthcare workers in the EU alone. “Employment for women may not recover to pre-pandemic levels until 2024—two full years after a recovery for men.” - Fortune Empowering women and girls is central to achieving the UN Sustainable Development Goals, which includes the protection of our planet. Summit Agenda: LIVE Virtual Event 20th April 2021 9.00 AM- 1.15 PM PST Summit Agenda Welcome Being the CEO of Your Life Ultimate Resilience: Founders and Wellbeing VC Roundtable: Investing in Women Matters Women of Impact: UN Sustainable Development Goals and B-Corps Abundance: Financial Wisdom + Wellbeing in a Changing World Health is Wealth: Shifting a Paradigm 4xi Global Consulting & Solutions Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

Raphael House is celebrating 50 years of family-centered solutions to homelessness due to economic hardship! Their mission to support families on their journey towards achieving long-term housing and financial stability means a lot to me. Please join me in making a donation to ensure their critical services can continue for decades to come. Inspiring families. Illuminating hope. Since 1971, Raphael House has been at the forefront of providing homeless and low-income families in the San Francisco Bay Area personalized family-centered solutions to build brighter, independent futures. Raphael House is a 100% community-supported organization. Their success rate is unmatched: more than 85% of all Raphael House families go on to achieve long-term stable housing and financial independence. I am so honored and delighted to support this very worthy cause and I hope you will join me in supporting Raphael House. I first got involved a number of years ago when I was on the Board of the British American Business Council and again as community lead with Aramark. I was truly inspired by the work they do around #inspiringfamilies and #illuminatinghope for families who find themselves homeless due to economic hardship. For their 50th Anniversary, I am hoping to raise $5,000 and I hope that you can help me- from as little as $1 to whatever you can afford. Please visit my Just Giving Page and donate whatever you can - every $ counts and makes such a difference to the families and the children. I do hope that you can help in any small way and I thank you in advance of your support. 4xi Global Consulting & Solutions Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo