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  • It’s what you're not hearing that matters the most.

    What do your people really think? Building connected and inclusive cultures in our organizations have never been more important than it is in 2021. With our workforces still dispersed, and many employees isolated, we have to do all that we can to ensure everyone feels connected and that they belong. Beyond our duty to our employees, leaders also risk being left in the dark, especially when we can no longer ‘walk the corridors’. None of this will be solved by getting some people back to the office some of the time. Our data shows surprising and important anonymity trends - for example that colleagues of color receive 53% more answers if they post their question anonymously, rather than revealing their name or photo. How do you ensure these voices are being heard and included? Rungway is a safe and dedicated space for everyone to have an equal voice. People can ask questions anonymously without fear of judgment or negative consequences. Management can Pulse teams to get earlier sight of issues and reduce blind spots. Spark employee-led dialogue on the topics that matter to your people. Rungway is an invaluable tool for leaders who want to really understand what employees are thinking and feeling. As we start to return to the physical workplace, or for those still working remotely, getting real-time feedback, and being able to respond straight back shows that you care and optimizes engagement. Make room for the quieter voices Anyone can ask questions with the option of anonymity, and crowdsource advice. Rungway creates opportunities for management to join new conversations in a new way. A safe space Unique technology and controls scan for culture & conduct keywords, with sensitive questions routed to specialists for the right advice and 1:1 support, so you can’t be caught out. Guide, support and mentor at scale All responses are named and advice is searchable. When you help on Rungway, everyone can listen in. Smart notifications mean leaders make an impact in 10 minutes a week. Connect directly and broadly Employees initiate discussions on topics that matter to them, fostering genuine dialogue. Listen, understand and respond to impact your culture from the bottom up. Understand culture on the ground View themes across your key demographics, plus sentiment and psychological safety metrics. And with Pulse, you can pose a question on any topic for real time, anonymous feedback. Share culture with new joiners Rungway means the conversation never stops. All advice is stored and searchable in your Rungway, so new joiners can start building their best career from day one. At 4xi, and through our Explorers Innovation Directory, we are committed to curating a portfolio of innovations, technologies, products, and services that advance our client's and partners' operations, and ultimately the ability to drive the best possible client, consumer, and employee experiences. To learn more about Rungway contact us today and we can set up an introductory exploration and you can learn why we believe this can add significant value no matter your business, sector, or industry. Either DOWNLOAD an introduction to Rungway, or contact us today to learn more: Hello@4xiconsulting.com Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • Open for Business (MaaS): No Pain, Only Gain

    Open for Business: Maintenance as a Service (MaaS) Managing dispersed retail portfolios is a challenge, it’s what keeps many business leaders up at night - whether in retail, banking, restaurants, hotels, or coffee shops, ensuring your properties are safe, pristine, and presentable every day for customers is all too often a major headache for operators. Managing the locations from a cost perspective can be a nightmare as when critical facility areas break you need the repair usually immediately to continue normal operations. Your customer's positive experience with your brand is critically important every time they step through your doors. We believe that well-maintained and well-supported property portfolios drive a better consumer experience that in turn drives the top line through more repeat customers, brand image and loyalty, and ultimately more revenue. The challenge historically has been severalfold – dispersed portfolios are difficult to maintain and upkeep. The large facilities companies’ business models aren’t set up for such dispersed operations, and the “fix when broke” model is neither good for business nor financial efficiency. Imagine a program that you can divert emergency, reactive repairs, and maintenance at high hourly rates to planned and preventative maintenance - not just at lower rates but addressing potentially brand-damaging issues ahead of the game. "At 4xi, we are constantly seeking to drive impact to our clients, and with the Maintenance as a Service (MaaS) program we see no pain, only gain and a state of peace of mind for dispersed retail operators." RSM Facility Solutions and My Field Audits (MFA) have launched an alliance where RSM completes all portfolio maintenance needs, and My Field Audits provides visibility to every location through their groundbreaking App - turning your reactive repairs into a proactive investment and protection of your assets, your consumer experience, and your business. Through different levels of support, the subscription programs allow you to manage every facility need including areas of safety, anything that affects your brand image and helps you better manage costs through a pre-agreed planned program of visitation to each of your sites. The MFA’s App allows your own onsite managers to capture your repair needs in advance and the RSM technicians are forewarned and forearmed with the right skills, tools, and parts to fix the problem when they visit on their scheduled day. Additionally, on each regular scheduled visit, it’s not just about repair, the RSM technician will complete a full asset audit to assess and prepare predictive maintenance requirements to fix, repair, and replace before a problem arises. Couple this with the preemptive replacement of equipment that perhaps has a longer lifespan, or is more efficient, drives a further layer of efficiency and long-term effectiveness in terms of both continuity of operations, and cost. Visibility like never before Built into the MFA’s App is also a Consumer Quality Audit that allows the RSM technician to take the customer journey, score the experience, taking notes, photographs, and through the platform allow instant visibility to the client’s operations. Maintenance as a Service (MaaS) is a holistic approach to managing your maintenance spend, and ensuring that all your locations are being maintained to the company standard with appropriate and a more predictable cost approach than responding to repairs alone. MaaS takes the three core areas of maintenance and strategically re-balances them to deliver on a lower average cost per work order and ultimately lowers the overall cost of maintenance and repair while improving efficiency. Then look out how the shift from Reactive & Emergency Maintenance to Scheduled and Preventative Maintenance transfers not only the number of work orders but exponentially reduces the cost as you minimize emergency call-out frequency and rates. "What these two graphs show is a 12% reduction in the number of work orders submitted, and a 37% reduction in cost by becoming more proactive under MaaS." We believe that this alliance between RSM and MFA’s drives real opportunity, delivers impact for substantial business improvement, including managing, controlling, and reducing cost – we hope that you do too. To learn more about Maintenance as a Service (MaaS) and how it can positively impact your business, please review this brief Overview Brochure and contact us anytime to talk you through the proposition and introduce you to RSM and MFA’s for a demo and learn more. Check out the video: Either DOWNLOAD an introduction to MaaS or contact us today to learn more: Hello@4xiconsulting.com Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • 4xi: InsightsIn5: Be The Leader You Want Your People To Be!

    There's an old theory that life partners start to take on resemblances of each other over time, that even pets and owners start mimicking each other to show a resemblance. Is this also true in business? Will your people become a mirror image of your leadership style over time? Over my career, it has always fascinated me how organizations from the very large to the medium and the small take on the shape of their leadership. This applies as much to entire organizations as it does to individual teams, and through self-reflection and conscious leadership, we can all understand how our traits, behaviors, and our actions can impact the shape and personalities of our teams, and how they behave themselves. This isn’t an article about which is right and wrong because, at the end of the day, different circumstances may need different styles to get the job done. In some cases, the urgency to achieve is far greater than in others, and for example, the leadership actions on the field of battle may be very different from those needed to make long-term cultural changes in a long-standing institution such as a university by means of drawing a contrast. For several years in my career, I worked with schools and colleges, and it always fascinated me that over time I could get a sense of the quality of the school, its organization, and its educational standards from the moment I walked in the front door. Then, upon meeting the headmaster, usually, in their office, it seemed that this was like a window into the organizational soul of the school. My observations around the grounds, the approach, the signage, the greeting from the receptionist all helped me form a point of view. Whilst waiting, I would look around the varying degrees of displays in the reception area – It was like a snapshot of what was going on in the school, how curated it was (or otherwise), focus on the students, the teachers, or the parents, also gave me an indication of who really was in charge. Then in the headmaster’s office itself, the level of formality, or otherwise. The tidiness organized or disheveled, (and yes, I encountered plenty of the latter), all clues to the leadership style and influence of the leader before me. I also observed over time how with the interchange of leadership, also the personality of the entire school would change. Working with all sizes of businesses, I have encountered a similar experience. I recall working with a large, international iconic organization whose CEO was allocated their own table in the restaurant each day, set out with cutlery and his favorite daily newspaper, and how this multi-billion-dollar organization seemed somewhat reluctant to make sometimes even the smallest decision without their say so, his presence was felt if he was in the business or not. Similarly, a huge, high-tech manufacturer slowed down with one person making all the decisions. I have worked with family businesses and witnessed how very personal relationships can get in the way of important and sometimes critical decisions. With owner-managed businesses with 'bottleneck decision making' that actually can paralyze the organization. In the corporate world, I have seen all sorts of examples of leadership styles and the impacts that these can have on the people below and around them, and more importantly how those leadership styles not only impact culture but critically what behaviors they drive. Here are my musings on some of those styles I have witnessed told in the context of the animal world, which ones do you recognize? THE OWL We link the owl with wisdom and that may well be true, however, the Owl is also very purposeful, and that can often get in the way of progress. The Owl tends to be a more reclusive character, hierarchically conscious, and not the most sociable, or sometimes likable of leaders. The Owl's level of knowledge and wisdom wins confidence in the people around them and gets things done, right, but often more slowly than sometimes hoped for. THE GOAT The Goat looks at the world differently - they have goals to achieve, and they don’t care too much about what obstacles get in their way. Instead of working around them, they will often charge right through them, not too concerned about what impact it may have on others. Like many leadership styles, goats tend to stick with their own, in smaller groups, less about choice but the willingness of others to join them. THE PENGUIN Penguins are highly sociable animals, they like to be a part of the Colony, the Rookery, or the Waddle. The Penguin thrives from the social interaction but also the safety of being in the team as opposed to being in front of it. Consensus is the keyword for this leadership style, being brave, courageous, and decisive are not the traits to be expected of this team player who yearns for acceptance. THE ELEPHANT The Elephant has been around for a very long time and has a long memory. They’re part of the furnishings of the organization and carry weight and respect that is enduring – they’re in it for the long term. Steady and reliable and often highly influential, but they don’t encourage or accept change readily preferring old traditions over new-fangled ideas and ways of doing things. THE LION As in the animal kingdom, the Lion is King, at least during his reign. In the Pride, there is always a group of younger lions competing and challenging to one day become King, and that is what can drive the Lion to take decisive action to survive. He (or she) is a brave and courageous leader but often puts themselves first when it comes to survival. Whilst the Lion is head of the Pride, he is King but quickly declines when he is no longer. THE ANGRY BIRD Every organization or team has one. The Angry Bird has a sense of utmost urgency to get things done and an equal sense of frustration with others that don’t see the same level of urgency. Frustration can turn into anger, and in the short term may achieve the desired results often at a cost. Over time, they lose their audience, 'followship', and loyalty and create bottlenecks of decision making where no one wants to make decisions in the fear that it’s the wrong thing and facing the wrath of the Angry Bird. THE RHINOCEROS Similar to the Elephant in many ways, and to the Goat too, however, the Rhino is more purposeful than the former and more powerful than the latter - the Rhino can get through the most impassable obstacles, sometimes even on their own, clearing the way for the rest of the team to follow, which they often do. Although appreciated by the team, the Rhino is also a loner as a combination of their singular focus, and the team’s standoffish respect. THE SPIDER Nothing happens in the Spider's web of influence and control without them knowing about it. They make it their business to know everything that’s in their world, every tiny movement, the slightest change in air pressure. When they see something they don’t like, or which threatens them or appeals to their appetite, they take decisive and deliberate action. The Spider is the ultimate micro-manager, their team fears them and is afraid to put even a toenail out of place. I am sure there are many other analogies that can be drawn between leadership styles including the political and sly Cunning Fox, the busy body Beaver with their hand in everything, and of course the perfect but elusive Unicorn. Whichever singular characterization, how can you create the right balance of leadership that drives the desired reaction, culture, and behaviors that’s right for the aims and objectives for your business? Each one can drive loyalty, as “birds of a feather flock together” and over time create a herd effect but with negative traits that can magnetize and become destructive, but with positive traits can build the momentum that can create movements, seismic change, and big impact for you, your team, your customers, and stakeholders. Tony Johnson, Chief Customer Experience Officer at 4xi teaches some of these principles in his Ignite Your Service workshops and how specifically a CX culture both internally and externally can really impact overall cultural performance in a business. Georgina Miranda, 4xi’s Explorer in Residence coaches Conscious Leadership and helps leaders and organizations through cultural transformation aligned to businesses' long-term strategies and aspirations. 4xi’s proprietary methodology, TRUE NORTH© talks to the importance of deep self-reflection in all aspects of the business – strengths, weaknesses, comparison to the competition, and how to retain and win better business. The starting point should be self-reflection and how your leadership style shapes the culture and behaviors of the team around you, and therefore how your organization is perceived internally and by others. Would love to get your perspective on these musings and feedback on what leader you are today and what you want your people to be tomorrow. Simon Elliot is Managing Partner of 4xi Global Consulting & Solutions, is a Member of the Chartered Institute of Personnel & Development (CIPD), Institute of Leadership & Management (ILM), and a Fellow of the Institute of Directors (IoD). He is also passionate about the world of work experience and is Chair of the WORKTECH Academy for North America. Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • Podcast: Return to Work? What About Amenities?

    Welcome to Skip the Line, a podcast from Mashgin that will look at the various ways technology impacts how people purchase from start to finish. Host Daniel Litwin spoke to two guests regarding workplace structures and amenities post-COVID. First is Prentiss Hall, President, and Co-founder of LifeWorks Restaurant Group, a provider of immersive culinary experiences for companies. Second is Barbara Boden, a Managing Partner at 4xi Global Consulting. Boden consults with businesses about the future of work. Prentiss spoke about how experiences through amenities are critical to a thriving workplace. With businesses now bringing people back on-site, a hybrid approach is expected. “People want to go back to the office, but not every day. The delivery of experience will be different, and innovation and creativity will be important,” said Hall. “Working from home was easier in some ways, so companies need to create places that make employees want to come to work,” Boden said. “We were never good at work-life balance, and there was a lot of stress just getting to work before. Now, we have to look at work-life integration, and technology will play a big role,” Prentiss added. Regarding amenities, both guests agree that they have to be functional, experiential, and technology-backed, with the biggest amenity being food. “Food is the glue and gives people the right to take a break, but it has to be accessible with mobile and contactless options,” Boden explained. Prentiss talked about the changes to food amenities, as well, noting that sending food to employees at home is one way to keep them connected. Boden remarked that companies need to make shifts because the “War for talent will come back.” “Companies that listen to employees and get it right will win. That means making life easier in their actual workspace and amenities offered.” Listen to the podcast HERE Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • We all know…you can’t fix what you can’t see.

    Effectively managing geographically dispersed locations and delivering high value to clients and customers means you need to know what’s going right (…and what’s not), before it costs you business. But with so many locations and such little time, how do you see what’s really happening at each site and make sense of it all? MyFieldAudits’ mission is to give operators clear visibility into their onsite businesses while delivering the “Need-to-know” to make informed, impactful decisions. To do this, we’ve developed a powerful suite of robust tools that engage onsite teams, leadership and clients to provide a real-time window into the soul of your business. Simple, clear dashboards and benchmarking reports help you and your clients know exactly where each facility stands. Whether it’s brand compliance, safety and training or real-estate and facility management MyFieldAudits makes it easy for your entire team to own quality and ensure it’s delivered. A better way to manage… At 4xi, and through our Explorers Innovation Directory, we we are committed to curating a portfolio of innovations, technologies, products, and services that advance our clients and partners operations, and ultimately the ability to drive the best possible client and consumer experiences. MyFieldAudits is a tool that allows operators of dispersed locations to see more than ever before and gain real time insights into business and visibility at all levels of your operations and organization. To learn more about MyFieldAudits contact us today and we can set up an introductory exploration and you can learn why we believe this can add significant value - whether you're in food service, retail, remote site operations, or just want to gain real visibility into your operations today. Either DOWNLOAD an introduction to MyFieldAudits or contact us today to learn more: Hello@4xiconsulting.com Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • 4xi Innovation Partners: Building Consumer Confidence for Re-entry

    COVID-19 has fundamentally changed our lives, the world economy, the world of work, and commercial real estate is no exception. How do you build consumer confidence for re-entry to the physical space is the dilemma on many business leaders right now. For the past year or so, every business essentially ran a forced experiment on working remotely. As we slowly emerge from the pandemic, topics like hybrid work policies and flex spaces are reshaping how we think about the workplace. While the “future workplace” and how to manage it is still being defined, the vital role of how technology can play a part in providing this confidence is in the spotlight now, more than ever before. Consumer confidence upon re-entry and beyond will be a critical factor. How safe the buildings, the environment, and the people around them are will be key pieces of information, as will the knowledge and proof points that the buildings are clean, sanitary, and safe. These factors are critical as business leaders and property owner reopen across the world. A recent webinar by JLL Technologies on the impact of COVID on Facilities Management showed that in many cases, the spend increase for cleaning facilities is more than 50 percent. A similar observation was made by other market leaders in the facility management space. The industry is looking to new technological innovations for achieving data-driven, just-in-time cleaning and maintenance that can help mitigate these increasing costs, and make buildings safer for the occupants. In a post-COVID world, many aspects of the traditional, fixed schedule-based cleaning processes will not be scalable. In fact, that is the core of the problem leading to the cost increase. Facilities will need data driven processes to tackle a multitude of new challenges, including: 1. High touch, high usage areas will need more frequent and deeper cleaning, making it critical to understand usage patterns within the building and how they change over time. 2. Cleaning crews previously trained to maintain a clean and fresh appearance for the facility while remaining “invisible” now need to do the exact opposite. Cleaning now must become extremely visible to building occupants, so that they feel reassured, comfortable, and safe. 3. Building occupants will start playing a key role in the cleaning and disinfection process. Cleaning processes and schedules, previously the purview of the facility maintenance company alone, will have a much broader scope, and visibility to consumers. 4. Due to increased need for deep cleaning in common areas like conference rooms, it is important to optimize the cleaning resources by using data-driven cleaning to keep the expenses in check. These are fundamental changes to the cleaning process in a post-COVID world, and they show how imperative open technology platforms with distributed, actionable recommendations will be to successfully execute these changes. Zan Compute is one such innovator, leading the way with IoT harvested data in various verticals including airports, commercial office spaces, campuses, health care facilities, and stadiums. Given the diverse nature of cleaning requirements, most facilities employ a variety of point solutions to meet their needs. This, however, increases the risk of data silos which limit the potential of a data-driven cleaning process. “In order to truly move into a data-driven future, facilities will need open platforms that facilitate information flow across systems, and AI to aggregate and analyze the data for actionable recommendations.” Zan Compute has structured their platform with a construct based on value creation – the 3 C’s: Create, Curate, and Circulate: CREATE the source data on how a facility is being used. This can include a nearly infinite range of data points about a building, including: - Digital records of tasks performed by the cleaning crew. - Washroom sensors to monitor resource usage. - Expected facility traffic information (classes, flights, events etc.). - Sensors, for privacy-focused tracking, space occupancy, usage patterns. CURATE the data to extract insights and recommendations. Zan Compute has machine learning algorithms that can fuse all the various data sources across a building to provide both just-in-time and longitudinal recommendations. For example: - Knowing when there ad-hoc incidents requiring immediate attention. - Where to invest in more frequent cleaning based on usage patterns. - Leveraging data and Artificial Intelligence that drive efficiency. - Drive better service, and deliver significant savings simultaneously. CIRCULATE recommendations to the right people, in the right places, at the right time. Getting the data in to the hands of decision-makers and service workers at the right time is a critical step to enable quick action and is ultimately crucial to understanding the realization of the value from the AI recommendations through the use of: - Readily accessible dashboards for rapid access to data, and action. - Tailored data views for different stakeholders in the organization. - Straight to the actionable data without sifting through silos. - Information and insights that is immediately translatable to action. Zan Compute has shown savings of up to 30 percent in resource utilization and over 50 percent reduction in material wastage. In fact, their solution typically has an ROI of less than one year. "In response to the new requirements in a COVID-19 environment, Zan launched their 4th C: Cleansparency (Cleaning Transparency)." For the first time Cleansparency closes the loop between building occupants and the cleaning crew. It not only allows the building occupants to provide feedback, but also captures detailed records of cleaning tasks performed in any given area and provides that information directly to building occupants. This two-way information flow is critical in the post COVID-19 world. COVID-19 has undeniably affected every aspect of our personal and professional lives. Its has somehow stress tested the issues that existed before and accentuated them. It has forced us to think about even mundane, day-to-day things differently. The cleanliness and sanitary condition of the buildings we enter is no exception. The past year or so has forces building owners, corporate real estate, and operators to track and act on these accentuated requirements in a more data-driven manner, thus accelerating the digital transformation in front of us today. Technology providers architecting this transformation must consider the need for open systems to share data, data analysis and AI, and how their solution can coexist within a technology ecosystem to provide value that is more than the sum of its parts. Such an ecosystem will not only allow for the ability to tackle the current challenges, but also provides a better tool chain to tackle future challenges, pandemics or otherwise. How are you planning to building consumer confidence for re-entry to the physical space? Please visit our Explorers Innovation Directory to learn more about Zan Compute and their facility maintenance platform or contact us at hello@4xiconsulting.com to set up an introductory call or demo. Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • She Ventures Summit: Tuesday 20th April: Come Join Us!

    Unleashing the untapped power in women. We are good for the world! 4xi is proud to partner with She Ventures and this years She Ventures Summit - a global virtual gathering of visionaries, entrepreneurs, business leaders, and change-makers shaping the future of tomorrow - where women thrive everyday. Join us on Tuesday April 20th from 9.00 am to1:15 PM PST. We believe EVERYDAY is an opportunity to work towards a more equal world and one where women and girls thrive. Today and Every Day! Hear from incredible speakers from Ellevest, 1% for the Planet, MOBOT, Six Senses Hotels Resorts & Spas, 4xi Global Consulting, and many more to be announced shortly. The event is Free to Register and I hope to see you there! Tag someone you want to invite. REGISTER HERE NOW Join us for a global gathering of visionaries, entrepreneurs, business leaders, and change-makers shaping the future of tomorrow. Meet our Hosts: Georgina Miranda, Event Host Georgina is CEO of She Ventures and Explorer in Residence at 4xi Global Consulting & Solutions. She is a mountaineer athlete, a speaker, an author, and an activist. Barbara Boden, Event Host Barbara is Managing Partner & Co-founder at 4xi Global Consulting & Solutions. Formerly she led the global amenities program at JP Morgan Chase & Co. And our speakers: Emily Warne is the Director of the US Office of Panzi Hospital and Foundations (Panzi), a non-governmental organization that provides survivors of sexual violence in the Democratic Republic of Congo with access to compassionate, holistic care. Marisela García Márquez Founder of Global Women in Venture Initiative, building a global pipeline for women in venture capital to increase the representation of women leading investment firms. Lani Cooper Founder. Wellness Practitioner. Brain Injury Survivor. Australian businesswoman, stand up comedian, and purpose driven entrepreneur, Lani is the Founder and CEO at MOBOT, a revolutionary fitness company, the first to patent the combined foam roller and a reusable, environmentally sustainable water bottle. Tianna Collins Founder. Yogini. Photographer. Artist. Community Builder. Founder of CARDYoga - a practice for everyone. Living in the moment and taking the time for self care is important for the mind, body and soul. Kate Williams is CEO of 1% for the Planet, a global movement that inspires action and commitment so that our planet and future generations thrive. 1% for the Planet’s global network of thousands of businesses and individuals have given $100s of millions to environmental partners to date. Marianna Jamadi is a Founder, Travel Photographer, and Host. Marianna is the founder of Oh Good Grief– an online platform aimed at changing the conversation around grief. After the loss of both her parents, she launched Oh Good Grief in 2020 in hopes of creating community and healing for those on their personal grief journeys. Brandi DiCarli Social entrepreneur, Explorer’s Club 50 Member, Tedx Speaker. Founding Partner of Farm from a Box, a cleantech powered infrastructure for community-based local food production. Check out full list of speakers and their profiles HERE. Thank you for joining us for our She Ventures Summit! We are thrilled to share knowledge and wisdom with our global community. The world thrives when ALL women thrive. The potential of our power and impact is infinite. We look forward to seeing you there! Why Join? Hear from today's rising leaders driving meaningful change around the world. Learn best practices in your own journey as a leader, entrepreneur, and change-maker. Get inspired as we dive into why investing in women and our planet are essential to our future. Be a part of shaping a better future that is more equitable and sustainable for the greater collective. We live in a world where the pandemic has had a disproportionate impact on women. In the US alone, over 2.2 million women have left the workforce. Violence against women and girls, particularly domestic violence, has intensified across the world as a result. Although both women and men in healthcare have been exposed to the virus, women have been potentially more at risk of infection because they make up the majority (76 %) of healthcare workers in the EU alone. “Employment for women may not recover to pre-pandemic levels until 2024—two full years after a recovery for men.” - Fortune Empowering women and girls is central to achieving the UN Sustainable Development Goals, which includes the protection of our planet. Summit Agenda: LIVE Virtual Event 20th April 2021 9.00 AM- 1.15 PM PST Summit Agenda Welcome Being the CEO of Your Life Ultimate Resilience: Founders and Wellbeing VC Roundtable: Investing in Women Matters Women of Impact: UN Sustainable Development Goals and B-Corps Abundance: Financial Wisdom + Wellbeing in a Changing World Health is Wealth: Shifting a Paradigm 4xi Global Consulting & Solutions Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • Raphael House: 50th Anniversary Fundraising Event

    Raphael House is celebrating 50 years of family-centered solutions to homelessness due to economic hardship! Their mission to support families on their journey towards achieving long-term housing and financial stability means a lot to me. Please join me in making a donation to ensure their critical services can continue for decades to come. Inspiring families. Illuminating hope. Since 1971, Raphael House has been at the forefront of providing homeless and low-income families in the San Francisco Bay Area personalized family-centered solutions to build brighter, independent futures. Raphael House is a 100% community-supported organization. Their success rate is unmatched: more than 85% of all Raphael House families go on to achieve long-term stable housing and financial independence. I am so honored and delighted to support this very worthy cause and I hope you will join me in supporting Raphael House. I first got involved a number of years ago when I was on the Board of the British American Business Council and again as community lead with Aramark. I was truly inspired by the work they do around #inspiringfamilies and #illuminatinghope for families who find themselves homeless due to economic hardship. For their 50th Anniversary, I am hoping to raise $5,000 and I hope that you can help me- from as little as $1 to whatever you can afford. Please visit my Just Giving Page and donate whatever you can - every $ counts and makes such a difference to the families and the children. I do hope that you can help in any small way and I thank you in advance of your support. 4xi Global Consulting & Solutions Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • Podcast: Building Collaboration Through the Future of Workplace Design

    Barbara Boden, Managing Partner and co-founder of 4xi Global Consulting & Solutions shares some of her insights on how workplace design can shape the future of collaboration in the future of work. In this latest 4xi Podcast, Barbara shares some of her insights and experiences from her 18 year career as global leader for employee amenities at JP Morgan Chase & Co, and previously with Aramark - leadership, future of workplace, operations, amenity design, and work experience. Boden talks about her experience of building programs and amenities that drive engagement, collaboration, community, and ultimately delivers a great employee experience. How there is going to be a greater focus in the future on health, safety, and employee confidence as people re-enter the physical workplace. "Food is the heart of all amenities, it is where people gather and at work in particular it's a place where people feel its acceptable to take a break, socialize, connect, and collaborate." Turning spaces into places where people choose to be is the key as employers consider how to "magnetize" the workplace of the future. Johnson highlights the importance of not making assumptions on what people want but utilizing tools like Rungway to understand what people really think, and ART Health Solutions that provides data backed by science that provides the insights to design an employee experience that resonates, and succeeds in achieving the corporations ability to thrive and achieve long term strategic imperatives. Boden predicts how the "War for Talent" will come back in a big way and how this moment in time represents an opportunity for organizations to design and re-set in how they think about the design of not just the work experience in the physical space but wherever that may be into the future. "Companies that have the best engagement have 21% better profitability, 40% lift in productivity when employees are truly engaged." In the Quick Fire Round, Barbara reveals her favorite hobby, her favorite brand, and her favorite food. Listen to the Podcast with Barbara Boden, hosted by Customer Experience Leader Tony Johnson, HERE Barbara Boden is Co-founder and Managing Partner of 4xi Global Consulting. Barbara assists companies with workplace solutions focusing on Amenity Design Strategy, Employee and Client Experience and Operational Improvements. 4XI bridges the gap between the architect, kitchen consultants, and operators to ensure the clients workplaces are designed and reimagined from the start. Inspiring the future of work, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • Voices of Lockdown: Inclusion trends in the new world of work

    4xi Innovation Partner, Rungway talks about their most recent report and insights into how employees are really feeling during lockdown and as we contemplate the re-entry to the physical workplace. In the post-COVID, fragmented working environment and at a time of heightened diversity sensitivity, organizations need new ways to understand and engage with their employees. Empowering people to speak up, raise sensitive topics and share their diverse perspectives creates a psychologically safe organizational culture, a prerequisite for business success and a requirement for many regulated companies. According to new data from 4xi's partner Rungway, colleagues of color receive 53% more answers when asking questions anonymously, rather than revealing their name or photo. This fact should make us all reflect on the culture work leaders and businesses need to do this year. How do you ensure these voices are being heard and included? In a time where leaders can no longer “walk the corridors'' as they once could, how do you know what people are really thinking or feeling, and whether they are bringing their whole-selves to work? Organizations have to be more agile than ever before. As organizations transition into the “next normal”, there is an opportunity for inclusive practices to be embedded into every layer of new processes and designs. Greater demands will be placed on the capabilities of organizations, and leadership in particular, to listen harder to what employees want to tell them. This is where a platform like Rungway comes in. Rungway empowers employees to get advice, ask questions, raise issues, and voice their opinions without fear of judgment or negative consequences. Through the option of anonymity, colleagues can safely reach management, peers and specialists to get help when they need it and harness the wisdom of the entire organization. Thanks to this ongoing and unbiased communication between employees, middle management and leadership, Rungway surfaces powerful Inclusion and Diversity themes and career development or well-being issues - all of which are critical drivers of employee motivation and productivity. The platform is safe for management too - sensitive questions are discreetly routed to nominated escalation contacts or subject matter experts to provide the opportunity of a qualified first response. Alerts can also be set for particular topics of interest and focus areas to ensure management can have as big an impact with their time as possible. Through Rungway, management gets access to employee-led, authentic exchanges and earlier sight of issues and hotspots. Want to know what your employees are really thinking and feeling? Get in touch with us to find out more and get a copy of Rungway’s report: Hello@4xiconsulting.com Do you have an innovation, a technology, a product, or service that impacts the world of work? Come talk to us and explore how you can join 4xi's Innovation Directory and access our eco-system and progress in the world of work. Inspiring the future of work, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • #InsightsIn5: Amenities Reimagined

    Vaccine roll-out is gaining traction, the world is hopeful, and people are starting to dream about, and even plan, their next adventure. This is exciting news given we just past the one-year mark since total lockdown, although it seems longer. Having a light at the end of the tunnel is exciting and optimism is finally returning to many of us! So, what about work? Are you going back? Are you working from home? Will you be doing a little of both? And if you do go back, what will the office look like and will it be fit for purpose given the world has changed? What type of technology do we need? These are the questions being asked and companies are trying to focus on the answers. Whether it is a full return, hybrid approach, or work from home, the experience will be different. A new type of workplace has emerged. What does it look like? Health and Safety is top of mind, especially at the beginning of the return, and you will see this engrained in every culture, for the employee and companies. There are those that are implementing barriers and other social distancing practices, but is this the right way to move forward? We are seeing a wide range of approaches including back to work at close to “normal levels”, a heavy wellbeing focus, and tech enabled shifts into the future, or a combination of all of the above. In the US, we expect that we will hit herd immunity later this year and we may not be in a place where everyone must wear a mask all the time. Should we then be thinking of the longer-term plan and looking at our workplace accordingly? We have proven that heads down work can be done at home and arguably with more focus. But we are truly missing the casual conversations and water cooler meet ups that spark meaningful ideas and innovation. These cannot be scheduled all the time and businesses need to create these opportunities to thrive. This is not about planning for work groups to come back on the same day and at the same time, although that can be useful, but rather creating places that encourage casual collisions and collaboration among many. Companies were already working on this approach pre-pandemic and now the practice will be accelerated as planning moves to the next phase. How do we bring people together? The main glue is food and beverage, of course! This is the one area that drives all employees to a space and gives them accepted time to meet, collaborate and bump into others. This can be in the coffee shop, the employee restaurant, the meeting space, or even the pantry. The key is to give each amenity area purpose that includes the right seating, a menu that employees enjoy, a cool factor that rivals what they can get outside, at a price that makes sense. Allocating more space, in the right location will be key to give employees a reason to want to come to the office and the opportunity to build meaningful connections – a term we call, “magnetizing the workplace experience”. There are other areas that have emerged and should be considered in any amenity design for the new workplace. Health and wellness spaces include a relaxion and mindful focus as well as exercise. This does not have to be a typical “gym” but can be a place that has exercise options that are independent, or group focused. Quiet spaces for reflection and peace. Meeting and in person training spaces built with the latest technology and flexibility. Making everything easy and accessible for your employees will drive their productivity and engagement. Imagine if childcare and retail can be incorporated into the building design? What about meditation, yoga, or fun zones? This is the reimagined future workplace. "With less people coming in daily it makes sense to repurpose space to create community and function that can act as a draw for people to want to come, turning spaces into places where people choose to be. In this new workplace technology and new apps are very important." Making life easier and safer is key and all this needs to be threaded and simplified. Having a workplace app that connects the dots and allows you to think about your end-to-end experience will be the differentiator. Looking at it in a similar way to high-end resort management, where your every need has been anticipated, considered, and planned for in the overall experience. In the workplace, this includes your desk reservation, transportation, parking, building entry and warm welcome, food and beverage ordering, meeting room reservations, health club and spa treatments, your afternoon coffee and picking up a few necessities before departing. Sounds simple? Maybe, but planning for the full experience, design functionality and the operations takes innovation and openness to change. Are you ready? Barbara Boden is Co-Owner and Managing Partner of 4xi Global Consulting. Barbara assists companies with workplace solutions focusing on Amenity Design Strategy, Employee and Client Experience and Operational Improvements.4XI bridges the gap between the architect, kitchen consultants, and operators to ensure the clients workplaces are designed or reimagined from the start. Download an Introduction to Hospitality=Experience HERE, or Email Barbara directly: barbaraboden@4xiconsulting.com Inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

  • #InsightsIn5: A Window to Your (Business) Soul

    Operating dispersed locations, consistently and with the highest standards, is one of the hardest areas of management to properly facilitate. From a distance how do I know my operations are following the trained processes and procedures? Are they fulfilling brand standards, exceeding customer expectations, and operating efficiently? So many of us hire an army of auditors, mystery shoppers, or rely on the District Manager to visit way too many sites, setting them and the company up for failure. MyFieldAudits recognized this business problem and as such built their groundbreaking platform allowing businesses to see what is happening at every location, regardless of the size of the portfolio, or how far apart they are located. How do they do it? Through a customizable set of protocols that facilitates the collection of data from the front line in every area of the business. All tailored to your precise operational goals, and brand requirements. Opening routines, team huddles, daily best practices, sharing of visual examples of standards of operation, key performance data - all rolled up in real time to give the executive leadership visibility, to every location across the country or the globe. Further promoting their mission of visibility, MyFieldAudits has developed a Remote Inspection tool that has changed the way their clients do site visits - through the pandemic and beyond. The tool gives leadership and subject matter experts a seamless, structured way to tour facilities remotely while providing critical guidance and coaching to onsite teams. While many attempted similar processes by pulling together multiple software applications, the simplicity and ease of MyFieldAudits is set to revolutionize the way multi-site operators do business. As the present (and future) landscape demands greater oversight from more limited teams, the tool has proved an invaluable window into what’s really driving business. “This heightened level of visibility allows insights across the portfolio, the DM can reduce their site visitation, reduce travel cost and improve standards, control, and operational outcomes. Organizations can create a top to front line visibility in real time enabling them to make quick decisions and drive a positive culture of success.” The solution utilizes the experience across a wide range of clients, tried and tested functionality, audits and reports, but at the same time accommodates customization so the solution fits your own operations. Imagine a window into your business, no matter where your operations are located: Dashboards that provide critical compliance data, performance metrics, customer satisfaction and a leaderboard that you can course correct or celebrate while continuing to build your brands success. Whether in food service, the restaurant business, retail, or any dispersed customer centric business operation, MyFieldAudits can help you better manage your operations performance with less time and expense. We can set up a demo of MyFieldAudits so you can begin operating your business from real time information and allow you to continually improve and transform your business operations. Accessing the window to your businesses, in real time, and with full visibility has long been the nirvana for many business leaders - contact us now to learn more about how MyFieldAudits is revolutionizing the possibilities of managing dispersed operations today. Contact us to learn more: hello@4xiconsulting.com Let’s stay in touch, keep on sharing, helping and progressing and inspiring the future, together. 4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to ultimately impact the consumer and employee experience. 4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy. Inspiring the future, together. San Francisco | New York | Orlando | North Carolina | Santiago | London | Porto | Tokyo

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