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Annual Report: The World of Work in 2023: WORKTECH Academy

WORKTECH Academy's annual The World of Work in 2023 report gives a taste of what will be happening in the world of work over the coming 12 months. It explores 20 key ideas for the coming year some of which are established, some are emergent, some remain experimental.

Together, they paint a picture of volatility and change. After the white-knuckle ride of 2022, buckle up because here we go again.

What’s on the cards for 2023? Top 20 trends explored A surge in data analytics in a more scientific workplace is just one of 20 key ideas discussed in the WORKTECH Academy report, The World of Work in 2023.

The report predicts that this could be the year that data-led decision-making in the workplace really breaks through, leading to a more scientific approach that we might term the ‘Science of Work’.

Data analysis and measurement, or telemetry, has been on the rise for some time. But what will swing the balance this year is the growing recognition by company leaders that we’re on the brink of a great opportunity – a much smarter workplace capable of providing constant data flows that can inform evidence-based decision-making on everything, from HR policies and wellbeing to organizational structure and office redesign.

More organizations this year will embrace the data analytics, spatial intelligence and sociometric technologies that can give insights into performance and behavior in the workplace, as sensors and cameras – both of which are proliferating in offices – capture every move.

‘The Science of Work’ is just one of 20 key ideas captured in ‘The World of Work 2023’, which has been produced by WORKTECH Academy with its Global Partners, Adrianse, Area, Condeco, ERA-co and Unwork and proudly supported by 4xi Global Consulting.

Publication of the report marks the 20th anniversary of the WORKTECH event series, which was established in London in 2003 with an inaugural conference at the British Library.

Ever since WORKTECH first emerged 20 years ago as a platform for knowledge exchange and debate, the WORKTECH Events series and the WORKTECH Academy network have sought to look at the future of work through an integrated perspective of people, place and technology.

This report maintains that ethos. It presents a mix of established, emergent and experiment ideas in the spheres of HR policy (from the four-day week to workcations and job-title inflation), place-making factors (from the office as off-site to vertical gardening and mixed-up use) and new technologies (from AI chatbots to robots and audio-visual innovations).

Download the report here.


WORKTECH Academy is the world’s leading membership club and intelligence platform exploring the future of work. WORKTECH Academy Membership grants access to world-class knowledge and insights as well opportunities to co-create thought leadership content and share with a global professional audience.

Email: for more information on joining the community.


4xi Global Consulting & Solutions is a team of talented leaders from both the client-side and service provider side, impacting the Human Experience (HX) for people at work, in education, rest, and at leisure.

We believe in a people-first, experience-led philosophy. Whether client, employee, or guest – their experience is the fundamental foundation of success.

We work with corporations, service providers, and innovators:

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4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy.

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