Our Strength is in the Power of Our Collective.

This post starts a new series on reducing friction at work - focusing on how organizations move from feedback to action.

AI (Artificial Intelligence) is a balancing act between efficiency and empathy - but is a must have to compete in business and customer experience.

"Any customer can have a car painted any color that he wants so long as it is black."

In the world of business, as in football, complacency is a luxury no one can afford.

At 4xi, we offer a full range of Business Resource Center services, positioning ourselves as your strategic partner in the game of business.

During a recent client call, I was asked, “Where did all the people go?”. In context, they were referring to the drastic shortage of...

4xi Global Consulting & Solutions is a boutique advisory firm focused on advancing the Human Experience (HX) in the away-from-home markets: at work, in education, at rest, and at leisure. Our team of senior leaders, and industry and functional experts are available to support your Employee (EX), and Customer Experience (CX) Strategies. CLIENT ORGANIZATIONS | SERVICE PROVIDERS | INNOVATORS | ACCELERATORS TONY JOHNSON IS 4xi's CHIEF EXPERIENCE OFFICER AND LEADS OUR EVOLVING EXP

Reduce Costs and Lower Your Environmental Impact Sourcing, Sustainability, and Real Estate Sourcing, sustainability, and real estate are...

4xi Global Consulting & Solutions is a boutique advisory firm focused on advancing the Human Experience (HX) in the away-from-home...

Coaching and leading are most often about asking the right questions and about tenacity when it comes to understanding. This kind of detective work not only drives understanding but often uncovers unanswered questions. At 4xi we believe in digging beneath the surface and we are inspired by the unlimited possibilities of curiosity and imagination. Simon Elliot, Managing Partner at 4xi, and Tony Johnson, Chief Experience Officer both have a soft spot for literary detectives an

4xi Global Consulting & Solutions is on a quest to identify best-in-class innovation that impacts the away-from-home market: people at...

In life and in business, it's always important to understand what's important, but the question is do you ask what's in it for me, or...