Last week’s #GlobalHangout was co-hosted by Transition AMP and 4xi Global Consulting & Solutions, chaired by Jackie Cupper, and moderated by Karen Turton. Guest speaker, 4xi's Customer Experience Officer, Tony Johnson discussed how standards and processes protect your customer experience and brand standards. Here's some of his pearls of wisdom: "I believe that everyone should work in a restaurant for a month to hone their leadership, service, and attention to detail." - Tony

During this weeks #GlobalHangout co-hosted by Transition AMP and 4xi Global Consulting & Solutions, Jackie Cupper chaired the session, moderated by Karen Turton and with this weeks guest speakers, David Murdin, and 4xi's Simon Elliot talk about the science and art of storytelling. Storytelling is as old as humankind itself from the Stone Age cave paintings depicting scenes and even our ancestors with musical instruments. To hieroglyphics, the written word, scriptures and how