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Podcast: You think you have your challenges? Try delivering a work experience in a war zone!


Tony Johnson interviews 4xi's Global Remote Sites Consultant, Peter Roles on the often extreme challenges of operating sites in some of the most remote and dangerous environments on the planet.


In this episode, Tony and Peter talk about the challenges of employee engagement and delivering quality in these remote locations.


Fascinating insights into what really matters:

  • Employees in remote locations value the things that we often take for granted - good food, comfortable accommodation, even connectivity with family back home.

  • Home from home, continuous improvement, constant innovation, including 'eatertainment' is a critical way of motivating and engaging consumers - the smallest things can make a big difference.

  • Leveraging technology to drive efficiency, connectivity, and experiences is key.

  • Supply chain is critical to delivering services within the remote site environment.

  • Getting engaged with local people and communities is essential to long term integration, and success - sustained investment in the community.



Listen to the podcast HERE


 

4xi Senior Consultant, Peter Roles has an impressive resume in the field of global remote site services, equaled by few in the business. Prior to joining 4xi he was lead of a flagship project at HKIA base, Kabul in Afghanistan working with NATO and running an 8,000-person camp.


With stints across Africa, Australasia, and the Middle East, Peter has led operations in Australia, United Arab Emirates, Iraq, Mali, Kuwait, Haiti, Germany, Angola, Congo, Somalia, Zambia, and Sierra Leone. He was also the Honorary Consul for Australia for while in Angola!

Tony Johnson has a stunning background in hospitality and retail management – leading large and diverse teams to grow sales and delight customers over the past 2 decades. He served as Customer Experience Officer for 4 years with Aramark Corporation, leading their global CX strategy and deployment for their food and facilities businesses.


Tony is now the owner of Ignite Your Service Training and Strategy, where he is proud to partner with 4xi Global Consulting as CXO and CX strategist. The power of the 4xi collective allows Tony’s customer centric approach to seamlessly integrate and complement the host of other experts available to help your business thrive and inspire the future of work, together.


Drop us an email at hello@4xiconsulting.com to explore how 4xi can help you to elevate your business to the next level.


For more information on 4xi including our Global Remote Site solutions visit: www.4xiconsulting.com


Inspiring the future, together.

 

4xi Global Workplace Consulting & Solutions provides a range of services to support Corporations, Service Providers, Innovators, and Accelerators to navigate the world of work. Inspiring the future of work, together.

4xi is proud to be Chair of WORKTECH Academy for North America and a member of its Leadership Advisory Board. 4xi is a Global Ambassador for WORKTECH Academy.

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